As I mentioned in the blog post about our trip to Stratford-Upon-Avon last Saturday for my birthday, where I described how, when we got to the park-and-ride and I wanted to use my bus pass and then discovered that it had expired- on the same day- and we had to pay for my bus ride instead of having to not pay, I went to Milton Keynes Civic Centre yesterday (Monday) to get it renewed. I was attempting to avoid having to return with any form of identity they were likely to ask me for (which seems a commonplace demand from most businesses nowadays.) so I had a bank statement and several other items with my name and address on it. On arriving at the Council office I had to queue for a while but soon reached someone on the reception desk. I was given a form to fill in (which I completed sitting at a table to one side in the reception area.) and when it was completed I was given a numbered slip and told to wait. I sat in the main waiting area (where you have to go if you have to apply for any sort of benefit, be it housing, rent etc.) You have to then wait until your number comes up on a digital screen (another piece of technology common with so many places nowadays, whether it's the Post Office, Job Centre or even Argos, the catalogue shopping service.) It was frankly quite complicated, because my number came up on the screen and then got confusing as I wasn't sure when I was expected to go to whichever numbered desk it was and, indeed, where. The number kept appearing and disappearing, but eventually I got called. My concern would be, it's all very well and good having this system, and it makes it fair, but what if someone had a sight problem and couldn't see their number appear on the screen? Does someone come and tell you? Does it speak? Who knows. Anyway, I eventually went to Desk Number 22 and it was all very efficient. I could have a new photo on my bus card, and I had some which I had kept from another card (I think it was probably for my Driving Licence, which has to have a photograph on it, and had to be renewed a few months ago at the Post Office.) but, if I wanted to have a new photograph on the new card I would have to pay £10 for the privilge. I decided that it was unnecessary as the one already on the old card was sufficient. I don't think I have changed enough in the time since that one was taken to warrant a replacement. The lady had to have some sort of identity (odd, when my picture on the original card was presumably in front of her on the computer screen.) so I used my Driving Licence, which she took away to have photocopied, and the form I had filled in was handed over and signed and that was that done. The new card should be with me within a week or so.