Another bright and sunny day. We had to be at oncology at gone 9 o'clock this morning. But as soon as we walked in to the unit, which was completely deserted, we were told by a member of staff that we could expect to be kept waiting as there was a problem with the new computer system which the nurses have to use to input data. It's the same old, same old. Whenever they decide to up-grade computer software, in whatever use it might have, there is invariably a problem. They'd changed passwords, which meant they couldn't get in to it and so there was the inevitable wait. But Carol was seen relatively quickly. A lot of patients coming into the unit to wait. Not a lot you can do when you are due for chemotherapy. With all this going on, it makes you wonder how much the N.H.S. pays out for this sort of thing, and to then have it fail miserably. And relying on a computerised system when it could just as easily be written on paper. Let's hope that the blood test shows enough blood cells for the chemotherapy to continue tomorrow, after the last two attempts didn't show sufficient cells for this to go ahead as planned.
I had put in a repeat prescription for Carol on Tuesday. I rang Lloyds at Sainsbury's. This would give the surgery ample time to sort things out and then allow Lloyds to make up the prescription. Then on Friday evening one of the ladies from Lloyds telephoned to say she'd picked up the prescription but that she could only have one item from the two I'd ordered. Ashfield told her they 'didn't have time' to do the second one. I don't know what to make of that, because Carol was about to run out of this particular tablet. It seems to me that the surgery is being run for the total sake of the staff, not the patients. Anyway, we drove to Beanhill after we'd done with oncology. On enquiring at the reception, Carol did eventually get the missing prescription, but she has to have a doctor's certificate as she's off sick. The receptionist said that 'all today's appointments are taken.' Also, when Carol said she needed the certificate by Wednesday, she was told that she couldn't book an appointment that far in advance. Would it not make patients' lives easier if they did let you book appointments in advance? But I don't get this, because we've managed to book appointments a good month in advance, when the doctor specifically asks you to do so when he needs to see you again for whatever reason. Seems a bit like 'the tail wagging the dog' syndrome. They love to make up rules just to be awkward.
We drove over to Westcroft to do some shopping in Morrison's and to take the prescription into Boots to have it made up.
On arriving home we put washing on, and since it was so warm and sunny it was all put out on the line in the garden. By around 5 o'clock I thought I heard thunder. It did cloud over somewhat and it was this that prompted me to rush out and collect up the by-now dry washing. There was further thunder but it didn't go on to rain. It has been warm and sultry all day, meaning we needed to cool the house so we've had windows open to attempt to cool the house. Not entirely successful, though.
We've got Alfie involved in what zoos call 'enrichment', that is, giving him some sort of activity which stretches him more than just giving him a treat. He has to work for his treats. So we put these treats in hiding places and he has to find them. He doesn't usually have a problem and he uses his nose usually to hunt these bits of food in various locations around the room (and in other parts of the house as he'd beginning to just go to the same places where we've hidden these treats.)
I had put in a repeat prescription for Carol on Tuesday. I rang Lloyds at Sainsbury's. This would give the surgery ample time to sort things out and then allow Lloyds to make up the prescription. Then on Friday evening one of the ladies from Lloyds telephoned to say she'd picked up the prescription but that she could only have one item from the two I'd ordered. Ashfield told her they 'didn't have time' to do the second one. I don't know what to make of that, because Carol was about to run out of this particular tablet. It seems to me that the surgery is being run for the total sake of the staff, not the patients. Anyway, we drove to Beanhill after we'd done with oncology. On enquiring at the reception, Carol did eventually get the missing prescription, but she has to have a doctor's certificate as she's off sick. The receptionist said that 'all today's appointments are taken.' Also, when Carol said she needed the certificate by Wednesday, she was told that she couldn't book an appointment that far in advance. Would it not make patients' lives easier if they did let you book appointments in advance? But I don't get this, because we've managed to book appointments a good month in advance, when the doctor specifically asks you to do so when he needs to see you again for whatever reason. Seems a bit like 'the tail wagging the dog' syndrome. They love to make up rules just to be awkward.
We drove over to Westcroft to do some shopping in Morrison's and to take the prescription into Boots to have it made up.
On arriving home we put washing on, and since it was so warm and sunny it was all put out on the line in the garden. By around 5 o'clock I thought I heard thunder. It did cloud over somewhat and it was this that prompted me to rush out and collect up the by-now dry washing. There was further thunder but it didn't go on to rain. It has been warm and sultry all day, meaning we needed to cool the house so we've had windows open to attempt to cool the house. Not entirely successful, though.
We've got Alfie involved in what zoos call 'enrichment', that is, giving him some sort of activity which stretches him more than just giving him a treat. He has to work for his treats. So we put these treats in hiding places and he has to find them. He doesn't usually have a problem and he uses his nose usually to hunt these bits of food in various locations around the room (and in other parts of the house as he'd beginning to just go to the same places where we've hidden these treats.)
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