Tuesday, September 03, 2013
Broadband, Landline telephone and television Switched to Sky
We have today transferred our broadband, television and landline telephone contract to Sky. It has been a relatively painless operation. I have to say, all things considered, they have been extremely efficient. It is barely two weeks since we rang to order our package. We have had the multi-channel package for around a week and the engineer who installed the dish and set up the Sky Plus box was very efficient and swift with the instillation, arriving more or less exactly as predicted, although we didn't get a phone call early in the morning to tell us what time he was expected to arrive. As I've mentioned in an earlier post here, we were with TalkTalk, which has probably the WORST customer service of any company I can think of, who really seem to have NO IDEA what they are doing, so I can't recommend this company. It seems to be a case of 'the left hand not knowing what the right is doing.'