Over the night of Wednesday and Thursday we've been experiencing some really wild wind. The noise outside has been extremely loud and there's a wonder that no roofing slates have not been blown off the roof of the house. No doubt there will be some damage across Milton Keynes and the surrounding countryside with trees torn down across roads. It's as well we don't have to go on any long journeys at the moment. As I write this (at 7.45 a.m.) things seem to have calmed down considerably.
As I've mentioned in earlier blog posts, we've been having issues with Ashfield Medical Centre with regards repeat prescriptions. Carol had another telephone call from Fittleworth about the fact that they still had not received the prescription from the surgery so they could dispatch the order for Carol. As a result of this we went to the surgery and asked at reception to speak to the practice manager. We were taken into a side office so that we would be able to discuss the problems we've been having in private. Having discussed the various issues, the two managers were very helpful and certainly quite concerned to hear that we had been having issues with repeat prescriptions. As regards the Fittleworth repeat order of the stoma bags they said that they sent a letter to them to repeat the order but that, on ringing them, the letter had not arrived. They then said that in future they will also send a fax to confirm that the order has been received. This seemed a fairly logical solution and it would hopefully prevent a repetition of the situation. Basically the problem stems from them not sending the letter out early enough and probably relying on the Second Class postal service. Makes sense really. So the problems have been sorted out and we should now get any repeat prescriptions as and when without the hassle we've had to experience. We left the surgery feeling a good deal more positive. We made an appointment for Carol to see Doctor Haye on Monday at 6 p.m., a time which is better for us because Carol can't be in contact with people who might compromise her health, due to being on chemotherapy, and evening should be better as they ought to be fewer other patients in the waiting room who are likely to be infectious.
As I've mentioned in earlier blog posts, we've been having issues with Ashfield Medical Centre with regards repeat prescriptions. Carol had another telephone call from Fittleworth about the fact that they still had not received the prescription from the surgery so they could dispatch the order for Carol. As a result of this we went to the surgery and asked at reception to speak to the practice manager. We were taken into a side office so that we would be able to discuss the problems we've been having in private. Having discussed the various issues, the two managers were very helpful and certainly quite concerned to hear that we had been having issues with repeat prescriptions. As regards the Fittleworth repeat order of the stoma bags they said that they sent a letter to them to repeat the order but that, on ringing them, the letter had not arrived. They then said that in future they will also send a fax to confirm that the order has been received. This seemed a fairly logical solution and it would hopefully prevent a repetition of the situation. Basically the problem stems from them not sending the letter out early enough and probably relying on the Second Class postal service. Makes sense really. So the problems have been sorted out and we should now get any repeat prescriptions as and when without the hassle we've had to experience. We left the surgery feeling a good deal more positive. We made an appointment for Carol to see Doctor Haye on Monday at 6 p.m., a time which is better for us because Carol can't be in contact with people who might compromise her health, due to being on chemotherapy, and evening should be better as they ought to be fewer other patients in the waiting room who are likely to be infectious.
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