I have been taking something to eat at lunch-time in the ward where Carol is at the moment. I have usually bought a sandwich or roll from the Friends shop in the hospital, but, unfortunately, they haven't always come up to a standard which means I have enjoyed what I have eaten. Usually they are reasonable edible, but generally they are tasteless, the bread dry and not particularly pleasant. A lot of this is down to the fact that everything we have offered us has to be low in salt and sugar, low-fat etc etc. The health fanatics have had a field day, making food really dull and uninteresting. Any effort to make the food we eat, or at least, buy from supermarkets and other retail outlets, has had all the flavour sucked out of it. I know that it's best to eat healthily, but when you can barely taste what you eat, the enjoyment of food is removed. With this in mind, I have endeavoured to find somewhere to buy a snack for my lunch which is at least tasty. There are several choices for me as regards outlets for lunch snacks. First, Sainsbury's, but even there I have managed to drain the well dry, as you might say. You can have a 'Meal Deal' in most supermarkets, where you buy a roll or sandwich and have an additional bag of crisps and probably a drink for a reasonable price, of, say, £2.50-£3.50 or so. Then there's Waitrose, probably a bit more expensive, but with a more imaginative selection, or going further away, Boot's, but they only have a store in the city centre, or at Westcroft or Kingston. Lastly, Marks and Spencer, with outlets at MK Stadium, Kingston or the city centre, but it means quite an effort to get to them, first drive there and then to park and walk into the MK centre.
With all this in mind, I went to the Kingston Centre in the hope of finding something decent to take with me to the hospital as a snack to eat for lunch. I wasn't intending getting to the hospital too early, just for once. I was going to slow things down as much as possible, particularly because of having my heart attack four weeks previously. No good getting stressed if it means getting myself into a position where I just become ill. No good at all. I arrived in the carpark and got as close to Marks and Spencer's and Boot's and went into Boot's to have a look at what they had to offer as regards sandwiches. Nothing struck me as in the least interesting, so I left and went into M and S. Could I find their lunch-snack display? Not at all, Usually supermarkets set these sections apart from the rest of their displays so it's easy to spot when you enter the store. But I had to be shown by a member of staff. Actually, quite an inviting display, so I selected a baguette filled with egg and ham, and then selected a bag of crisps and found their cold drinks display, selecting a Belgian Chocolate milk shake and also a Coffee Latte milk shake which I knew Carol would appreciate. But when it came to pay I had fun finding the till. A crazy layout had to be negotiated, because of a sort of maze-like approach. I could see the lady at the till, but how did I get there? Round this idiotic layout. Enough to put off any customer. What on earth is the point of making the place where you have to pay so difficult to find? What is the matter with Marks and Spencers? They're having enough trouble keeping customers or at least getting people to shop in their stores (as many other companies are at the moment, not just M and S.) But this is crazy. Make it easier, not more difficult, for goodness sakes.
I wanted to get something to help relieve the wretched cough I have since I've been taking Ramapril. Well, at least I'm no longer taking it since I was put back on Candesartan. It seems I'm left with the cough which I trust will disappear eventually, but how long I have no idea. I thought Boots would be able to help and went to the counter which stocks cough remedies. There was no assistant to help, although there appeared to be several on the pharmacy counter. I stood and waited a few minutes, but still no one appeared. They could surely see me waiting patiently, but after about three minutes I decided it was no use and left and then thought I'd walk to Tesco's and try their pharmacy. A bit of a walk, but I wanted this thing sorted. I got what I wanted and began to walk out of the store. Carol had asked me to buy her some Maltesers and it just happened, as I neared the exit of the store, I walked past a display which just so happened to have bags of Maltesers in it. I grabbed two packets and decided to use a self-service checkout. I walked towards what I thought were self-service machines and attempted to pay for the two bags. I waved the bags in front of what I imagined was a bar-code scanner, but nothing happened. No sign of the machine springing into life. Nothing seemed to be working. I pressed a key on the screen and suddenly an assistant appeared. It would then become apparent that it wasn't a self-service machine, but a machine to use if you'd been using a scanner to scan your shopping as you walked around the store. I was totally unaware of this, I saw no indication that the machine was for that purpose, and, anyway, thinking about it now, why don't ordinary self-service machines have the added facility for you to use a hand-held scanner. I decided I didn't want to bother to buy the Maltesers and handed the bags to the assistant and left, no doubt somewhat shocked by my rather abrupt exit. But it was more than I needed at that particular time, with enough to think about without having to bother with using one of those machines. It was a further example of company making it very clear what they expected their customers to do and to provide clearer signage.
I wanted to get something to help relieve the wretched cough I have since I've been taking Ramapril. Well, at least I'm no longer taking it since I was put back on Candesartan. It seems I'm left with the cough which I trust will disappear eventually, but how long I have no idea. I thought Boots would be able to help and went to the counter which stocks cough remedies. There was no assistant to help, although there appeared to be several on the pharmacy counter. I stood and waited a few minutes, but still no one appeared. They could surely see me waiting patiently, but after about three minutes I decided it was no use and left and then thought I'd walk to Tesco's and try their pharmacy. A bit of a walk, but I wanted this thing sorted. I got what I wanted and began to walk out of the store. Carol had asked me to buy her some Maltesers and it just happened, as I neared the exit of the store, I walked past a display which just so happened to have bags of Maltesers in it. I grabbed two packets and decided to use a self-service checkout. I walked towards what I thought were self-service machines and attempted to pay for the two bags. I waved the bags in front of what I imagined was a bar-code scanner, but nothing happened. No sign of the machine springing into life. Nothing seemed to be working. I pressed a key on the screen and suddenly an assistant appeared. It would then become apparent that it wasn't a self-service machine, but a machine to use if you'd been using a scanner to scan your shopping as you walked around the store. I was totally unaware of this, I saw no indication that the machine was for that purpose, and, anyway, thinking about it now, why don't ordinary self-service machines have the added facility for you to use a hand-held scanner. I decided I didn't want to bother to buy the Maltesers and handed the bags to the assistant and left, no doubt somewhat shocked by my rather abrupt exit. But it was more than I needed at that particular time, with enough to think about without having to bother with using one of those machines. It was a further example of company making it very clear what they expected their customers to do and to provide clearer signage.