Things To Do

Well, I have now got a flat sorted out, at last somewhere to move to from this house. I don't mind telling you that it's been a long hard journey and I only wish that someone had told me earlier that I could move to sheltered housing. It's almost as if wires got crossed somewhere. What I mean is, having claimed Housing Benefit at the Council offices, what with Carol dying and me being over the age of 60, someone would have noticed that I was living in a 3-bedroom house and that the Council wasn't paying the entirety of the rent. Well, there it is, just need to find a company to do the removals for me and get the small bedroom emptied of it's contents, sorting out what is worth keeping and what needs taking to the tidy-tip and I'm all done and to be honest, I'll be glad when it's over and done with.

I needed to take the tenancy agreement into the council offices, so that my Housing Benefit could be transferred to the flat in Dexter House along with Council Tax. I had been given this when I went in to collect the keys to the flat on Wednesday. I drove into the centre of Milton Keynes early and was in the Civic offices at just past 9 o'clock.

I had the tenancy agreement with me, because I was expecting this to be needed for the transfer of benefits be completed. I had to get help as I usually do, to use the touch-screen check-in system at the reception area. The young man who helped me wasn't a lot of help because it appeared he didn't know what I was there for. I was given a numbered ticket from the machine and then sat down to wait for the number to appear on the digital screens. After about 20 minutes it came up, and I walked to the desk with the relevant number, but it turned out that I was in the wrong place and was told  that I would need to fill in an on-line application. I could do it there in the office or go home and do it on my own laptop.

I couldn't remember my National Insurance number, so I couldn't complete the on-line application so I had to go home and set it up on my MacBook and THEN had to have the rent account number for the flat in Dexter House. I rang and couldn't speak to the warden lady, so left a message on the voice mail and then she rang about 10 minutes later, gave me the number which meant I could complete the change of address form. The first time I got it wrong and went to 'Change of Circumstances,' but then realised it should have been 'change of address.'

I'm still stuck with all the stuff in the small bedroom. I have been on line and have managed AT LAST to find someone who can actually deal with this situation. They are licensed to deal with material which can be taken to the tip and I rang this morning and they are coming this evening (Friday) to have a look and give me a price. I only hope they can do the job and I have been told that they could clear the room this evening, which will be a huge weight off my mind as this situation has been going on for months now. I have known that I would need to empty the room but how and when was an unknown quantity until I had somewhere to move to, but now I have somewhere to actually move to, the matter of the small bedroom looms large.

I went out yesterday afternoon with Alfie. It was attempting to rain, but only just, but this didn't put me off. I wore my blue Peter Storm jacket, which has a hood. Alfie seems impervious to a little bit of rain. As we walked around Eaglestone Park (well, I walked. Alfie runs.) the skies opened and it just pelted down. We just trudged on and got home before we got to soaked. Alfie shaking himself at regular intervals and once we were indoors, I used a towel to attempt to dry him. As a result of the soaking, Alfie's coat became more than ever curly, looking for all the world as if it had been permed.

The man with the van arrived at around 7.30. He had one look at the bedroom and all the stuff in there and sent a photo to his partner on his mobile. I had at first said I was prepared to pay £60 for the job, but he told me that he wouldn't be able to take everything for that amount and then said it would cost £160. I was reluctant to pay that amount, but if it meant that everything was cleared, the I would pay that amount and as a result I agreed and he started the job, taking everything out to his van which was parked in the space where I usually parked at the front of the house, having moved the car further along the road. He uncovered bits and pieces that I hadn't seen for  long time, and lots of Daniel's computer game discs, as well as a rather nice camera bag I hadn't known was buried in there. But most of it will be dumped, which he can do because he has the relevant licence. I discovered that he lived in Cardington village, where I lived and grew up in and he knew Malting Farm. He managed to finish the job at around 9 o'clock, and all I can say is that I'm relieved that its done, apart from the removal of the single bed which he said he could come back for either today (Saturday) or Monday.

A Sunny Day (or not)

It's bright and sunny this morning (Thursday). Just hope it doesn't pour with rain after I've put washing out on the line. It's quite gusty so the washing should dry quickly. The garden still needs lots doing to it, cutting back the brambles at the bottom of the garden. They are incredibly tough to cut through and really cut into your hands with their thorns, so I use gloves.I've put the bits I've managed to cut into our one and only wheely bin. It's not really big enough for all the garden waste I'm putting into it We only get the wheely bins emptied once every two weeks which is making things more difficult, slow and steady. We don't have a side gate which we could use to take the bin round to the front of the house.  I have to take the bin through the house and out through the front door. Not exactly convenient, but how else is it to be taken out for the bin men? What gate we have was sealed up when the fence was repaired. It's really up to our landlord to spend out and have a new gate installed, but he's not going to spend out on anything he doesn't want to. So the bin remains in the garden (Garden? What garden?) 

We went to the Council offices yesterday as we're going to have to apply for benefits. There's really no choice as Carol has been off work for almost a year. I managed to park outside the offices, not too difficult, and payed the £2 required for an hour. Going in to the reception area, it's all changed since we last were here, must be at least 8-10 years ago. All bright paintwork and large photographs of places in Milton Keynes. A bit like the set for a breakfast television show. Low desks in sort of pastel shades. The lady on the reception desk (not a desk. More like a tiny IKEA coffee table. Nowhere for her to sit.) standing and welcoming people as they came in. Took our request for a form to start the application process. They don't have paper forms, it would seem. To get a reduction of Council Tax we need a reference number. We are given a ticket with a number on it and have to wait in the waiting area. Lots of people waiting and coming and going. Our number shows up on the digital screens, in the 'Triage' section. Other people seem to get called by the computerised voice, one in particular called several times, but no takers. We are eventually called by the female computer voice and we go to 'Desk Number 2.' Each desk has a red digital read-out. When we get there we have to prove our identity so I have to go back to the car to get my wallet and return to show my Driving Licence as well as Carol's. Which means the lady on the desk can get into the data-bank and she gives us the reference number we require on a small slip of paper which I store in my wallet for later use.

We return to the reception area where there is a row of three computers on desks and start the process of making our application. The application goes well enough, but by 2 o'clock I realise I'm going to have to put another £2 worth of parking ticket on the car, but, as I have no change, I go to the NatWest next door (fortunately our bank.) and take out £10 and then go inside to get change from one of the tellers. I then return to the car and pay the required sum into the machine and put the ticket inside the car's windscreen and the return to Carol who is continuing to fill in the on-line application.

It seems so obvious that the Council are attempting to run the benefits department with very few staff. The lady on the reception seemed to be doing the job of at least three people, attempting to help those with their on-line application as well as signing in new people as they entered reception. Usually they would have several people behind a reception desk. Also, no doubt they are trying to cut down on paper if you apply on line. Which a good idea because if you fill in a paper form that information has to be transferred onto a computer at some stage in which case another team of people would be required, so to have that information fed directly onto a computer system must surely save money in not having to employ more staff to do the job.

All the effort to do the application at the Council offices was a waste of time because there was so much information we needed which we didn't have with us. So we went home and did the application on our own laptop.

We went to the oncology department at around 10.45. The actual time we were supposed to be there was 11.20, but Carol wasn't seen until 11.35. She was having the pump removed and this was the last time, after the completion of the 12th chemotherapy cycle.